Current support matrix
This baseline describes downloading, verification and the Free/Premium/Ultimate path. Microsoft ended general Windows 10 support on 14 October 2025. The application may still launch on some Windows 10 systems, but we cannot recommend an unsupported operating system as a secure long-term setup and fixes may prioritize Windows 11.
Tier boundaries
| Tier | Intended environment | Important boundary |
|---|---|---|
| Premium | Everyday gaming PC | Review every selected action and keep Windows protection current. |
| Ultimate | Competitive setup | FACEIT Anti-cheat is not supported; choose Premium if FACEIT is essential. |
| Unreal | Dedicated gaming installation | Defender, Windows Update, Microsoft Store and other listed services or applications may be unavailable. |
What the app needs
- A supported 64-bit Windows installation with current Windows updates before installation and verification.
- An internet connection for sign-in, licence validation, updates and online features.
- Administrator approval only for tools that need to change protected system settings.
- Enough free disk space to create backups or restore points where the chosen action supports them.
Configurations that need extra care
Enterprise-managed PCs, school/work devices, custom or stripped Windows images, preview/Insider builds, virtual machines, anti-cheat-sensitive configurations and systems with organization-enforced policies can behave differently. Unreal is itself a deliberately specialized scope and should not be treated as a general-purpose Windows environment. Ask the device owner or administrator before applying system-level changes.
When to contact support
Send the app version, Windows edition/build, the exact action and error message to [email protected]. Never send your password, Windows product key, full payment-card data or unrelated private files.